CANCELLATION POLICY

At Highland Lounge, your time is as valuable as ours. To ensure the best experience for all clients, we kindly ask that you respect our cancellation policy: • Cancellations must be made at least 24 hours in advance of your scheduled appointment. • Appointments canceled with less than 24 hours’ notice will incur a 50% cancellation fee. • No-shows will be charged 100% of the service price and may be restricted from future bookings. • A valid card on file is required to hold your reservation. We understand that life happens. Please communicate with us as early as possible so we can assist you with rescheduling. Thank you for valuing our time, artistry, and the luxury experience we strive to deliver.